DOs and DON’Ts in Professional Email
There are four parts to a professional written email.
- the subject line
- the greeting
- the email text
- the closing
DOs
- have a professional email
- make your subject line very clear and brief
- add words of appreciation
- consider cultural differences between you and your reader
- Focus on PRECISION
DON’Ts
- don’t forget about spelling,grammer,punctuation and captalization
- don’t write a book
- don’t complain and blame
- don’t send until CHECKED
- Don’t use PASSIVE voice
Be BRIEF & CLEAR
Now that we have the basic elements of an email, we should focus on how to make the information brief and clear.
The best way to BRIEF
- Use your own WORDS
- Use your own MESSAGE
- Say ONLY what is NEEDED
BE CLEAR,the KEY points
- Be PRECISE
- Include only IMPORTANT info
-
Words to AVOID
- must
- should
- demand
- require
- necessity
Punctuation
- Apostrophe ‘
PROSSESSION,like Pengcheng’s laptop,should not put a contraction like can’t or wouldn’t in an email. - Exclamation Point ! DON’T use more than 1 time.
- Comma ,